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Privacy Policy


Van der Valk Hotel Schiphol processes information about people on a daily basis. Van der Valk obeys the law. Van der Valk respects the privacy of the persons, the obtained information relates to and treats the information strictly confidentially. In this privacy statement we explain which personal data Van der Valk processes and for what purposes. This privacy statement also applies to all Van der Valk Exclusief hotels, and restaurants that fall under the responsibility of Van der Valk Exclusief, as well as affiliated companies. The privacy statement does not apply to the processing of personal data by third parties, such as companies and / or websites that offer travel arrangements or travel packages. We encourage you to read the privacy statement carefully.

Van der Valk Hotel Schiphol , located at Rijksweg A4 3, 2132 MA Hoofddorp, The Netherlands, Chamber of Commerce number 34066564, e-mail address:, is responsible for the processing and storage of your personal data. If you have questions about the content of the privacy statement, please contact

All entities, mentioned above will be hereinafter called “Van der Valk Exclusief”.


Van der Valk Exclusief processes various types of personal data for different purposes. See below for further details.

Guest registration

In order to book an overnight stay at one of the Van der Valk Exclusief Hotels or rent one of the meeting rooms at Van der Valk Exclusief Hotels, the hotel needs your gender, name, address, place of residence, telephone number, e -mail, arrival and departure date besides your payment details. Van der Valk Exclusief collects these data and passes them on to the right hotel. We may also request additional personal data from you for the performance of our services, such as your nationality or guest preferences. We only process health data based on your consent, which allows us to offer better service to you, e.g. in terms of disabled access. These data are only used internally and they are not passed on to other organisations for commercial purposes.

Van der Valk Exclusief account

In order to make a booking, we create an account. This way, bookings and information requests for a follow-up visit are easily to access, change and cancel. To create an account, we ask for your gender, name, address, place of residence, telephone number and e-mail details. These personal data are encrypted before they are stored in our database.

Van der Valk Exclusief app

You can download the Van der Valk Exclusief app for free. Through our app you can easily and securely make a reservation. Furthermore, it is possible to pay bookings that were already made through the app. You need a Van der Valk Exclusief account, which can be created in the app.

(Direct) Marketing

In order to make offers that interest you, we collect commercially interesting information about people, such as demographic data. We do so by setting cookies. We may collect information about you from third parties, including information from our partners and social media sites in accordance with your settings on such websites.

Social media

Contests and promotions (personal data)

Selection procedure



With your permission

For external processing

  • Amadeus
  • BIMBIM Bikes
  • Coosto
  • Copernica
  • Cycleshare
  • Facebook
  • Google Analytics
  • Google Hotel Price Ads
  • Helpscout
  • Ingenico (Business2you)
  • Kamer van Koophandel
  • Oakyapp
  • OK Betalen
  • Online Dialogue
  • PayByLink
  • Redhotminute
  • Regioboeket
  • Revinate
  • Roomserve
  • SMTPeter
  • Trengo
  • B.V.
  • Valk Business B.V.
  • Van der Valk Internet B.V.

Execution of an agreement

For legal reasons

Legal obligation




Types of cookies

We use the following non-functional cookies.

Analytical cookies

The following data are stored, among other things:

Advertising cookies

Block and delete cookies

Cookies used by thrid parties

  • Facebook Connect
  • Facebook Pixel
  • Google Analytics
  • Google Tag Manager
  • Hotjar
  • Vimeo
  • Youtube

You also have the option to block the setting of cookies through your browser. Do you block all cookies? Then our website functions less well. We recommend that you selectively disable unwanted cookies. This can be done in your browser settings.


You have a number of legal rights towards us: inspection, correction or supplementation, data exchange, restriction of processing, transfer of digital data and the right to object. Below we will explain these rights, besides how you exercise these rights towards us.

Right of inspection

Improvement or addition

If you have received access to the processing of your personal data, you can ask us to correct inaccuracies or to fill in incomplete information. We motivate our response. If we decide to improve, you will receive an additional statement from us. This statement will also be sent to any recipients of your incorrect or incomplete data.

Deletion of data

You can request us to delete your personal data in our systems in one or more of the following cases:

  • the personal details are no longer required for the purposes for which we have processed them;
  • you withdraw your consent for (further) processing, and there is no other basis for processing;
  • you make a well-founded objection, and there are no compelling reasons not to honour your objection;
  • the personal data have been unlawfully processed by us;
  • we must delete your personal data on the basis of a legal obligation;
  • we have collected your data by means of mobile telephone or internet services;

Restriction of processing

Transfer digital data


Exercising rights




Do you have any questions? Send you question in an e-mail to:

Version: May 2018